CORONAVIRUS – COVID-19 Updates from the City of Detroit
Posted March 23rd, 2020
Detroit Health Department Hotline
Call the Detroit Health Department at (313) 876-4000 for guidance on next steps if you are:
- A healthcare provider with a possible COVID-19 positive patient
- An individual who suspects they have COVID-19
The call center is operational 24 hours a day. For additional information, visit the City’s COVID-19 page.
Hospitals across the area have set up special hotlines for the coronavirus questions. Details on each are below:
- Michigan Department of Health and Human Services – 888-535-6136
- Ascension – 833-978-0649
- Beaumont Health – 800-592-478
- Henry Ford Health System – 313-874-7500
Income Tax Deadline now July 15
Following the Federal and State decisions to push back the filing deadline for income taxes to July 15, the City of Detroit has pushed back the deadline for residents and non-residents who must file city income taxes to July 15th as well.
City asking more city employees to work from home
- All police, fire, EMS, Health, DDOT & trash collection services will continue unaffected
- Some city offices to provide limited hours and staff
Effective March 20, the City of Detroit will be reducing the number of people in city buildings to protect employees who must be in the building to effectively serve citizens and the City of Detroit, Mayor Mike Duggan announced today. Those who can do their jobs remotely have been asked to.
All Police, Fire, EMS, Health department and DDOT employees, with the limited exception of some clerical positions, will still report to work as normal. Those clerical staff that do not report to the office will be asked to work from home. Trash collection and recycling services will continue normally and Department of Public Works Traffic Safety workers will continue to address safety issues with traffic signs and signals.
Here is a breakdown of departments and offices that still will have limited public accessibility:
Building Safety, Engineering & Environmental Department
- Office hours will be modified to 8am – 2pm with limited staff. Citizens will be able to come to the office during those hours to ask questions or process permits and licenses, however most of these services can be conducted online at detroitmi.gov/bseed.
- All BSEED and Department of Administrative Hearings for blight tickets have been postponed until further notice.
- Residential permit inspections on occupied properties, with the exception of emergency issues, are suspended for the time being.
Office of Chief Financial Officer
- The OCFO will operate with minimal onsite staff.
- Services to the public that will be available include the assessor’s office and board of review for applying for the Homeowner Property Tax Assistance Program and property tax appeals for those without internet access. Applications also are available online at http://www.detroitmi.gov by clicking the “Help With Property Taxes” icon.
- For payment activities those can be done online or at https://detroitmi.gov/how-do-i/pay-fine-bill-or-tax, payments can also be done at a local kiosk, to search kisok by zipcode visit codkiosk.com. The Treasurer’s office will also continue to respond to property tax inquires via phone at 313-224-3560 or by email at email@example.com
Detroit Water & Sewerage Department
- Repair and water restoration crews will continue to work.
- Individuals without internet access with customer service needs are encourage to call 313-267-800 For requests that cannot be completed by phone or online, the east side service center at 13303 E. McNichols will remain open from at 8m – 5pm on weekdays.
- Temporarily, DWSD will allow new service to be initiated over the phone instead of in person.
Detroit Department of Transportation (DDOT)
- FARES WILL BE FREE for the duration of the Coronavirus outbreak. For driver health safety, passengers will board and exit through the read doors only.
- To ensure the safety of customers and employees, the cashier windows at Rosa Parks Transit Center and the Administrative Building are closed until further notice. DDOT’s Detroit MetroLift and Reduced Fare service locations are also closed.
- If you have any questions, contact Customer Service at (313) 933-1300.
FOR A FULL LIST of all of the relief programs the City is offering, check out our resources page.
HAPPENING ACROSS STATE GOVERNMENT
- Yesterday, the Michigan Strategic Fund approvedthe Michigan Small Business Relief Program which authorizes the MEDC to provide up to $20 million in support for small businesses. The funding is divided between $10 million in small business grants and $10 million in small business loans to support businesses facing drastic reductions in cash flow and the continued support of their workforce.
- Yesterday, Governor Whitmer announced that the U.S. Small Business Administration has approved her request for a statewide Economic Injury Disaster Loan declaration, opening the opportunity to small businesses to access low-interest loans from the SBA. The EIDL designation means that Michigan small businesses, small agricultural cooperatives, and nonprofits that have suffered substantial economic losses as a result of the COVID-19 outbreak will now have the ability to apply for low-interest loans as part of $1 billion in funding made available to the SBA by Congress earlier this month.
- The Department of the Attorney General has surpassed 800 consumer complaints of price-gougingrelated to COVID-19, as the office today received a complaint of a new COVID-19 scam making an appearance in Michigan. Meanwhile, the Attorney General’s office has sent another business a cease and desist letter for selling high-priced face masks.
- MDHHS continuedto urge residents to practice social distancing to combat the spread of COVID-19. Yesterday, officials called on healthy residents to continue blood donations to help the state avoid a life-threatening blood shortage.